Vietnam Airlines

Address: 200 Nguyen Son Street, Long Bien District, Hanoi
Tel: (84-24) 3873 2732
Fax : (84-24) 3872 2322
Website: http://vietnamairlines.com

Vietnam Airlines is the national flag carrier of Vietnam and the region, operating 92 routes to 20 domestic and 29 international destinations with an average of 400 flights per day.
In 2015, Vietnam Airlines became the first airline in the world to successfully operate both next-generation aircrafts Boeing 787-9 Dreamliner and Airbus A350-9XWB at the same time. Vietnam Airlines is the first member from South East Asia joining SkyTeam Alliance and is recognized as a 4-Star Airline by Skytrax- the world’s leading airline and airport rating organization. In 2018, Vietnam Airlines has been recognised as one of winners of the 2018 TripAdvisor Travelers’ Choice awards for Airlines for Asia.
During 20 years of development at a 2-digit annual growth rate, Vietnam Airlines has been leading Vietnam’s aviation market which is one of the fastest-growing domestic markets in the world. Positioning itself as a modern carrier whose brand is characterized by Vietnamese traditional culture and internationally recognized, Vietnam Airlines is striving to become a major airline in Asia.

PRODUCTS / SERVICES

Vietnam Airlines offers 4-Star service quality on more than 92 routes to 20 domestic and 29 international destinations. After joining SkyTeam, Vietnam Airlines connects to more than 1000 destinations in 170 countries globally.
Vietnam Airlines takes a great focus on the application of technology in the products and services to bring outstanding travel experience to passengers. Vietnam Airlines’ website and phone application meets the needs of passenger before, during and after services, including information search, booking, add-on services purchase, online check-in and after-sale services.
Customers can register to become LotuSmile members – the frequent flyer programme of Vietnam Airlines – on its website or phone application. Becoming a golden Lotus member, customers have the opportunity to receive bonus miles from Vietnam Airlines and 22 other airlines and more than 60 brands in non-aviation sectors, privileged experience and priority services at more than 1,000 airports around the world and bonus tickets to 1,062 domestic and international destinations.

NEWS

With 4-Star service quality and modern fleet including the new generation Boeing B787 and Airbus A350, Vietnam Airlines is providing air transport services to 20 domestic and 29 international destinations. After joining SkyTeam in 2010, the airline’s passengers can also connect to more than 1000 destinations in 177 countries through the SkyTeam-affiliated airlines. In 2017, Vietnam Airlines was rated one of the World’s Best Premium Economy Class by Skytrax. In 2018, Vietnam Airlines has been recognised as one of winners of the 2018 TripAdvisor Travelers’ Choice awards for Airlines for Asia