| COMPANY PROFILE

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyber threats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

| PRODUCT & SOLUTION INTRODUCTION

Expert-Led Threat Response
Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service.

Threat Notification Isn’t the Solution – It’s a Starting Point
Few organizations have the right tools, people, and processes in-house to effectively manage their security program around-the-clock while proactively defending against new and emerging threats. Going beyond simply notifying you of attacks or suspicious behaviors, the Sophos MTR team takes targeted actions on your behalf to neutralize even the most sophisticated and complex threats.
With Sophos MTR, your organization is armed with a 24/7 team of threat hunters and response experts who will:
– Proactively hunt for and validate potential threats and incidents
– Use all available information to determine the scope and severity of threats
– Apply the appropriate business context for valid threats
– Initiate actions to remotely disrupt, contain, and neutralize threats
– Provide actional advice for addressing the root cause of recurring incidents

Machine-Accelerated Human Response
Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine
learning technology and expert analysis for improved threat hunting and detection,
deeper investigation of alerts, and targeted actions to eliminate threats with speed
and precision. This fusion of Sophos’ consistently top-rated endpoint protection and
intelligent EDR, with a world-class team of security experts results in what we call
“machine-accelerated human response.”

Complete Transparency and Control
With Sophos MTR, you own the decisions and control how and when potential incidents are escalated, what response actions (if any) you want us to take, and who should be
included in communications. Sophos MTR features three response modes so you can choose the best way for our MTR team to work alongside you during incidents:
Notify: We notify you about the detection and provide detail to help you in prioritization and response.
Collaborate: We work with your internal team or external point(s) of contact to respond to the detection.
Authorize: We handle containment and neutralization actions and will inform you of the action(s) taken.